Hotel Management and Hospitality are considered one of the fastest-growing industry that is constantly evolving and changing. Tourism Management is one of its major courses that is popular among Malaysian students.
You can find most of the local universities offering this course with different specialisations, so you can easily look up on the internet some of the best institutions that offer a diploma and degree in Hospitality and Tourism Management.
Despite the fact that political and economic uncertainties, the industry has shown little signs of slowing signs employing more people every year. It is for those who seek to see the world with a strong will to serve.
By working in the field, you will have a chance to have a rewarding career in limitless locations and making unforgettable experiences.
The guide below details why you should and where to study Tourism Management in Malaysia.
But first, you need to know that the Tourism Management sector is made of different specialisation areas. It includes one of the following fields as below:
- Accommodation Management
- Tour and Travel Management
- Meetings and Event Management
- Food and Beverage Management
- Relaxation Industry
What are the differences between Hotel Management and Hospitality?
Hotel Management is a course that focuses primarily on the management of daily hotel functions. It starts from when the guest arrives at check-in at the front desk to the time that they check out of the hotel.
Hospitality differs in the sense that, it focuses on attending and taking care of the needs of the hotel guests. These are not limited to the hotel facilities and facilities but extends to restaurants, offices, institutions and etc.
Why study Tourism Management in Malaysia?
1. It has a quality education system
Malaysia has the most critically acclaimed education system. Its university institutions have topped in the international ranking of the world’s finest universities. In the field of Tourism Management, some of these institutions have produced and nurtured the region best practitioners.
2. It has diverse cultures
Malaysia is a melting pot of cultures consisting of thirteen states and three federal territories. It is a true reflection of great tourism as it shares different races and ethnic groups living peacefully in a multi-cultural region.
3. It has a cheaper cost of living
Compared to United and/or European Countries, the cost of living is much friendlier to students and residents alike. It is 46% lower than it is in the United States. As an example, the house rent in Malaysia is 73.14% lower than it is if you were to live in the United States.
4. It offers partial and fully funded scholarships
The Government of Malaysia and Universities in Malaysia offers partial and fully-funded scholarships and grants to local and international students alike. For those with excellent academic records and comprehensive extra-curricular activities, you will have the opportunity to apply for the scholarships. It will include tuition fees, monthly allowance, medical insurance and annual grants for books and travel.
What skills do I need to possess?
1. You have great customer service skills
Customers can come across as demanding or frustrating at times. You need to be able to stay patient to meet their needs and wants and deliver good service to them. It’s important to give the best front and remain professional even on challenging occasions.
2. You have clear communication skills
You will be face-to-face with different people from different cultural backgrounds, ages, nationalities on a daily basis. It is important that you present yourself in a professional manner and communicate it in a clear and understandable manner. It is especially important in a busy working environment where you are working in a team setting.
3. You have good problem-solving skills
In times of trouble, you need to think on your feet and solve any problems quickly and efficiently. For example, if a hotel guest has trouble with their room, you can offer them some complimentary drinks as you prepare a new room for them. It will leave a good impression and buy you more time to come up with a solution.
4. You pay attention to detail
Your attention to detail will make or break your reputation. You need to be able to spot any mistakes in the billing details or any missing ingredients in the kitchen. Also, it’s best that you remember how a guest likes their drinks with their meals or help someone who is struggling with their luggage.
What are the entry requirements and qualifications?
In order for candidates to be eligible for consideration, they must possess these general entry requirements. Applicants are advised to refer to their educational and university institution of their choosing for more details.
Admissions are usually based on GCE O-Level or any equivalent results. Candidates who speak English as a second language are required to provide English proficiency test scores as TOEFL, IELTS or SAT with a minimum grade of 6.
Applicants need a minimum of three credits which includes a pass in both Bahasa Malaysia Language and History course.
Tourism Management course fees in Malaysia
The course fees can typically fall within the range of on the lower range and on the higher end. Naturally, these values would be dependent on the institution that you choose to study at and whether you are a resident of Singapore or international applicant. Find out more by searching on their respective university website of your choice.
Course Fees (MYR)
RM 1,000- RM 32,500
RM 4,800 -RM 50,000
How long will my programme take?
The full-time programme covers over three years to equip you with the skills and knowledge to meet with the requirements and real-life challenges in the Tourism Management industry.
Careers in Tourism Management
Graduates will be able to embark on a different and exciting career in the industry itself. Depending on which roles you choose, you will be prepared to take these roles listed:
1. Travel Agent
Travel agents make the travel planning process smoother and easier. They work directly with individuals and groups to help research, plan and book trip destinations, accommodation and transportation needs. They may even make suggestions on holiday activities based on the client’s requirements and needs.
2. Hotel Manager
Hotel Managers oversees hotel operations-recruiting, supervising staffs; housekeeping; marketing and promoting of the establishment. They ensure that staffs have a pleasant stay with the best facilities and services provided where applicable.
3. Tour Operator
Tour Operator prepares or creates holiday packages for travellers. He or she provides travel itineraries for different destinations and help put together attractions and activities as well as transfers to and fro from the airports and hotel bookings all in one price.
4. Event Organiser
Event Organisers, as the name suggests, organises any event or conference. They sit down with clients to figure out the purpose, theme, number of the guests of the event. They also coordinate the event of the night and ensure everything is run smoothly.
5. Executive Chef
The Executive Chef is the head cook who runs the kitchen in a restaurant establishment, hotel and country club. They manage the necessary food supplies and equipment and assigns cooking tasks in his team of kitchen workers.
Best Universities in Malaysia to Study Tourism Management Course
Choosing an institution is as important as choosing what to study. Here is a list of the top institutions for studying Tourism Management in Malaysia.
1. KDU Penang University College
Established in 1983, KDU Penang University College is one of the premier educational institutions in Malaysia. It boasts a gold-standard of academic and teaching expertise. It is home to regional and international students from over 64 countries.
2. Tunku Abdul Rahman University College
Since 1969, Tunku Abdul Rahman University College (TARC) has provided leading teaching and learning services. It is home to over 28,000 students from 20 different countries. It offers dual award qualification which is in collaboration with international partners to provide students with international exposure.
3. Asia Pacific University of Technology and Innovation (APU)
Asia Pacific University of Technology and Innovation (APU) is an educational institution with a student population of 12,000 students of over 130 countries. It has been awarded 5 QS Stars in teaching, employability, facilities and inclusiveness in the year 2017.
4. First City University College
First City University College is a College University in Bandar Utama. It boasts state-of-the-art facilities and strong industry links to established institutions.
5. Universiti Kuala Lumpur (UniKL)
Established in 2002, Universiti Kuala Lumpur (UniKL) a technical education owned by Majlis Amanah Rakyat (MARA), an agency under the Ministry of Rural and Regional Development. It has over 14 institutes offering a wide range of training programmes.
6. UCSI University
UCSI University is a private institution in Kuala Lumpur, Malaysia. It was ranked 481 out of 500 as Malaysia’s best private university, according to the QS World University Rankings.
7. SEGI University
SEGI University is a private higher education provider in Malaysia. It was formerly known as SEGI University College until the Ministry of Education upgraded it to university status.
8. Brickfields Asia College
Brickfields Asia College is a college that has a partnership with over 100 world-class degree and professional educational qualifications in both, regional and international locations.